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CZECH SPEAKING SERVICE ANALYST - CONTRACTOR (NT)

Hungary - Budapest

Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

Currently we are looking for

CZECH SPEAKING SERVICE ANALYST - CONTRACTOR (NT)



Location: Budapest 

Salary: competitive

Type of employment: full time, contractor position

 

Key tasks and responsibilities:

  • Provide first level multilingual call and email support to customers, including software and hardware related issues
  • Assign more complicated problems to the correct support IT Teams
  • Instruct users on ICT processes
  • Document new technical solutions
  • Document and share best practices with other colleagues

Requirements:

  • Hungarian/EU citizenship or work and resindence permit
  • High school diploma
  • English and Czech - business level (C1)
  • Good understanding of the functionality of Microsoft Operating Systems
  • Experience as IT Service Desk Analyst/Customer Support (min. 1 year)
  • ITIL certification
  • Advanced technical understanding of Microsoft products and/or Networking
  • Service Now
  • Citrix, Outlook, Office 36

We offer a colorful and dynamic work environment with:

  • Market competitive compensation package
  • A great diversity of people, cultures and business areas
  • Language courses and training
  • Global and diverse working environment
  • On-site relax & gym rooms
  • Volunteering, sport and employee events
  • Remote work and home office opportunities

To apply for this opportunity, please register you CV, or for more information +36 30 364 6154 Nikolett Gyurász.

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