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SERVICENOW AMS SENIOR ADMIN & DEVELOPER (NT)

Hungary - Budapest

Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

Currently we are looking for

SERVICENOW AMS SENIOR ADMIN & DEVELOPER (NT)


Location: Budapest, XI, hybrid

Salary: competitive

Type of employment: full time, contracting


Responsibilities:

  • Perform day-to-day administration activities including user, group, roles, and access management
  • Manage platform configurations, plugins, instances, and environment health
  • Plan and support ServiceNow upgrades, patching, and releases
  • Manage update sets, release cycles, and environment promotions
  • Support configuration of : Incident, Change, Problem, Request modules, Service Catalog and workflows
  • Maintain and govern CMDB data
  • Provide L2/L3 support for ServiceNow platform incidents, problems, service requests, and defects.
  • Perform root cause analysis and implement permanent fixes for recurring issues.
  • Design, configure, and develop ServiceNow solutions using platform best practices.
  • Develop Business Rules, Script Includes, UI Actions, Client Scripts, Catalog Items, Flows, and Workflows.
  • Build and maintain integrations using REST APIs, SOAP APIs, IntegrationHub, MID Servers, Import Sets, and Transform Maps.
  • Support ServiceNow upgrades, plugin implementations, patch deployments, and technical validations.

Requirements: 

  • 8+ years of ServiceNow development & Admin experience
  • Strong hands-on experience in: ServiceNow Administration (ITSM, ITOM, CMDB)
  • Expertise in : User administration, access control (ACLs), Workflow / Flow Designer, Data management and configuration
  • Proficiency in : JavaScript (basic scripting for admin support), Business Rules, Client Scripts, UI Policies
  • Experience supporting: API-based integrations, MID Server setup and connectivity
  • ServiceNow Platform : ITSM, ITOM, CMDB, CSDM, Discovery, Service Mapping
  • Technical Skills : Javascript, REST/SOAP API’s, MID Server
  • Architectural skills : Solution Architecture, Platform Governance, Integration Architecture
  • Operational skills : AMS Governance, Incident, Problem, Change, Release Management
  • Experience with : ITAM / HRSD / SecOps modules, Discovery / Service Mapping
  • Exposure to Telecom / multi-instance environments
  • Certifications: CSA, CIS
  • Fluent English, spoken and written
  • Candidate needs to be to be currently eligible to work in Hungary


To apply for this opportunity, please register you CV, or for more information +36 30 364 6154 Nikolett Rózsás.

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