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ITALIAN SPEAKING SERVICE DESK ANALYST - L1 (NT)

Hungary - Budapest

Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

Currently we are looking for

ITALIAN SPEAKING SERVICE DESK ANALYST - L1 (NT)



Location: Budapest (XI.), hybrid (2 office days/week)

Salary: competitive

Type of employment: full time employee


Tasks:

  • Troubleshoot IT related issues and handle customer requests
  • Provide remote support through different channels such as telephone, email, or chat
  • Support our top customers using your specific language skills

Requirements: 

  • A high school diploma
  • Speak English on a communication level (for interviews, training , and internal communication)
  • Speak Italian on a business level (working/support language)
  • Candidate needs to be currently eligible to work in Hungary.
  • Relevant experience in Service Desk, Help Desk or Customer Care roles
  • Relevant experience in a Customer Support role
  • Ability to interact with customers and provide solutions
  • Basic Windows, Office 365, and Network troubleshooting skills

What we offer:

  • An attractive compensation package.
  • A perfect choice offering stability.
  • A wide range of benefits, including a market-leading comprehensive private health care package.
  • You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
  • You can seize the day with us at our company events, hobby clubs, and sporting initiatives.


To apply for this opportunity, please register you CV, or for more information +36 30 364 6154 Nikolett Rózsás.

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