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SERVICENOW BUSINESS ANALYST (NT)

Hungary - Budapest

Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

Currently we are looking for

SERVICENOW BUSINESS ANALYST (NT)


Location: Budapest, hybrid (2 days in office/week)

Salary: competitive

Type of employment: contracting


About the position:

As a ServiceNow Business Analyst, you will be instrumental in optimizing business processes and enhancing strategic decision-making through the ServiceNow platform. You will work closely with various departments and stakeholders to ensure that business requirements are effectively translated into ServiceNow solutions.

Responsibilities:

  • Ownership of ServiceNow platform configuration and optimization to meet business needs.
  • Collaboration with IT teams to translate business requirements into technical specifications for ServiceNow implementations.
  • Utilization of ServiceNow data analysis tools to gather, analyze, and model data for actionable insights.
  • Strategic planning to align ServiceNow capabilities with business goals, ensuring effective resource allocation.
  • Business model analysis using ServiceNow to enhance competitive advantage and operational efficiency.
  • Process design and optimization within the ServiceNow ecosystem to improve productivity and consistency.
  • Systems analysis to ensure ServiceNow solutions support business objectives and integrate seamlessly.
  • Preparation and presentation of recommendations to stakeholders, ensuring clear communication of proposed ServiceNow solutions.
  • Documentation of findings, analyses, and recommendations within the ServiceNow framework.
  • Guidance and support to staff during the implementation of ServiceNow solutions to ensure effective integration.
  • Measurement of changes' success using ServiceNow analytics and identification of further areas for improvement.

Requirements:

  • Several years of practical experience in business analysis, with a focus on the ServiceNow platform.
  • Strong understanding of ServiceNow capabilities, modules, and best practices.
  • Familiarity with IT and software applications, particularly within the ServiceNow ecosystem.
  • Excellent communication skills for articulating insights and solutions to diverse audiences
  • 5+ years experience 
  • Fluent English
  • Candidate needs to be to be currently eligible to work in Hungary.


To apply for this opportunity, please register you CV, or for more information +36 30 364 6154 Nikolett Rózsás.

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