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SERVICE DESK ANALYST - L2 ITALIAN SPEAKER - PROJECT (ET100)

Hungary - Budapest

Tech People is a European provider of technical skills permanent recruitment and temporary contracting services for multiple industries.

Currently we are looking for

SERVICE DESK ANALYST - L2 ITALIAN SPEAKER - PROJECT (ET100)


Location: Budapest, XI. district, hybrid (2 days office/week)

Salary: competitive

Type of employment: contractor


Tasks:

  • Provide 2nd level support through handling incoming queries and help requests from end users
  • Create detailed notes of the issue and documenting resolution
  • Troubleshoot hardware, software, and network-related issues and provide timely resolution
  • Escalate complex incidents to appropriate support teams and follow up until resolution

Requirements:

  • 1-2 years relevant experience as a SDA
  • Customer service skills & problem-solving skills.
  • Communication skills (Italian).
  • Team collaboration.
  • Availability shift rostering for 24x7
  • Understanding on basics for Windows and Office suite.
  • Fluency in English is a must.
  • Candidate needs to be currently eligible to work in Hungary.


To apply for this opportunity, please register your English CV, or for more information call +36 30 730 2549

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